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Response times improved by Warwickshire Police

Local News by James Smith 1 hour ago  
Warwickshire Police has cut its response times (image via SWNS)
Warwickshire Police has cut its response times (image via SWNS)
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Improvements in response times by Warwickshire Police have been formally recognised by a government watchdog.

A recent letter from HMICFRS (His Majesty's Inspectorate of Constabulary) to the force recognised its improvements in reacting to priority and urgent call outs.

Warwickshire Police says in 2026 it has answered 94 per cent of 999 calls within ten seconds and we attended 90 per cent of emergency calls within the target 20 minutes – a huge increase from 2024 (63 per cent).

His Majesty's Inspector Katherine Stone said she was "pleased that Warwickshire Police has made significant progress," including improved oversight of incidents not attended within target times and updating victims in cases where there are delays.

The force's average overall response time is also down from over 16 minutes to 13 minutes and under.

Acting Chief Constable David Gardner said: "Our mission is to serve and protect our communities. We're pleased that the improvements we've made to response times have been recognised and we're committed to continuing to improve.

"I'm grateful to all officers and colleagues who have been working tirelessly to provide the best service possible to the people of Warwickshire."

Philip Seccombe, Police and Crime Commissioner for Warwickshire said: "I welcome the Inspectorate's confirmation that this cause of concern has now been closed. This is a positive step forward and reflects the work of officers and staff, alongside regular scrutiny to support improvement.

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"My role is to hold the Chief Constable to account for the service provided to the public, and I have kept a clear focus on response times and communication with victims as progress has been made.

"It is important that these improvements are sustained, so people across Warwickshire can be confident they will receive a timely response and be kept informed when they need help. I will continue to monitor performance closely to ensure this progress is maintained."

     

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