Kenilworth
Nub News

Bid to improve safety after elderly woman gets stuck in Kenilworth Railway Station lift

Local News by James Smith 10th Sep 2026  
An 84-year-old lady got trapped in the lift at Kenilworth Railway Station earlier this year (image by Nub News)
An 84-year-old lady got trapped in the lift at Kenilworth Railway Station earlier this year (image by Nub News)
advertisement

A councillor has taken up the mantle of trying to improve safety at Kenilworth Railway Station after an elderly lady was trapped in a lift there earlier this year.

Val Baker, 84, got trapped in the lift in April and described the whole experience as "very distressing".

The situation was made worse by the fact the emergency phone in the lift was broken. Thankfully Mrs Baker had a mobile phone on her, meaning she could phone the fire brigade to get her out.

Vandalism to the lift and the CCTV cameras was also reported.

Speaking at last week's Kenilworth Town Council meeting, Cllr Richard Dickson said he is working with operator West Midlands Railway (WMR) to avoid the situation being repeated

"I had a meeting with West Midlands Railway's representative and somebody from county council and a local resident who got stuck in a lift back in April," he told members.

"We discussed the lift at the unmanned station and what can be done to improve it with signage and making sure Network Rail don't delete all the CCTV footage within the space of 20 days before anyone has had the chance to look at it, which is what they have been doing."

He continued: "It is not a pleasant experience for anybody if they get stuck in that lift.

Download our Nub News App!

- It’s FREE and available now
- Breaking news notifications
- Your Town in Your Pocket

"The problem in the case in April was that the emergency phone did not appear to be working either inside.

"It was a potentially really serious issue.

"We have engaged with the member of parliament on that as well."

In May, WMR said there was no "clear cause" for the lift stopping with the lady inside it.

The operator said the issue was resolved on the day and it is "not aware of any further issues".

Download our Nub News App: - It’s FREE and available now
- Breaking news notifications
- Your Town in Your Pocket

     

Can we count on you? Local news is the heartbeat of Kenilworth
— it needs your support.

For less than the price of a cup of coffee each month,
you can help us keep telling the stories that matter to Kenilworth.
Support local journalism. Protect your community.

Thank you to those of you that have already contributed.
Monthly supporters will enjoy:
Ad-free experience
advertisement

Share:


advertisement

Downdload our Nub News App:
- It’s FREE and available now
- Breaking news notifications
- Your Town in Your Pocket