New council customer service hub opens its doors

By James Smith 17th Apr 2024

The new customer service hub has opened at the Pump Rooms in Leamington Spa (image via Warwick District Council)
The new customer service hub has opened at the Pump Rooms in Leamington Spa (image via Warwick District Council)

Warwick District Council's customer service operations have officially relocated to the Royal Pump Rooms in Leamington Spa.

The new hub, which opened to the public on Tuesday 9 April, offers local residents in person support and advice on a range of council services.

There are also private areas available for those needing a one-to-one meeting with a member of staff.

Open from Monday to Friday from 9.30am to 4.30pm the new facilities are a welcome addition to the existing services located within the historic building, which include the public library, visitor information centre, theatre box office, art gallery and café.

All customers wishing to visit the district council in person should now come to the Royal Pump Rooms, following the closure of the Riverside House headquarters.

The council's administrative offices at Saltisford, Warwick and Leamington Town Hall are not open or accessible for public enquiries.

Correspondence for Warwick District Council should be sent to the new registered address, Town Hall, Parade, Royal Leamington Spa CV32 4AT.

     

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