An independent Kenilworth estate agent has been recognised for delivering "outstanding" customer service to its clients by making the shortlist for The ESTAS - the biggest award scheme in the UK residential property industry. 

Julie Philpot Residential, which launched in 2019, has achieved the ESTAS 'Standard of Excellence' based on the service ratings they achieved via customer reviews submitted to the ESTAS review platform.

The reviews were completed at the end of the moving experience and ESTAS monitors service ratings over a 12 month period, to get an overview of the standard of service that is been delivered to the customers.

Julie Philpot Residential has been nominated for the Sales award for the West Midlands.

The regional and national winners will be announced in October at the prestigious annual ESTAS ceremony held in London. The awards will be presented by the UK's favourite property expert Phil Spencer in front of 1,200 of the UK's top property professionals.  

Following the nomination, company owner Julie Philpot said: "We are very proud to be shortlisted.

Julie Philpot Residential has been nominated for the Sales award for the West Midlands at The ESTAS (image supplied)

"We take our levels of customer service very seriously because we know clients have a choice. 

"Hopefully we can go one step further and win at The ESTAS Awards in October."

Last year Julie Philpot Residential recorded record sales, despite the ups and downs in the UK property market throughout 2022.

The ESTAS 'Standard of Excellence' provides a kitemark demonstrating the consistent service performance of every firm that has been shortlisted in 2023. 

The ESTAS Awards honour the best, agents, conveyancers and mortgage brokers in the UK.

Business continues to boom for Julie Philpot Residential

The awards are powered by the ESTAS online customer review platform which enables property professionals to demonstrate the customer service standards they deliver for their clients.

ESTAS strict verification process ensures reviews are genuine, this year's shortlist has been calculated following the evaluation of 300,000 customer review ratings. 

Simon Brown, founder of ESTAS says "At ESTAS we're creating a community for best practice property professionals who all share a passion for delivering great service and a belief that service really does matter." 

Julie Philpot Residential is a sponsor of Kenilworth Nub News.

Without their community-minded sponsorship, we wouldn't be able to bring you local news free from overly-intrusive ads, pop-ups and clickbait.

Follow this link to the website and get in touch.