Warwickshire buses ranked top in country after user survey
By James Smith 3rd Apr 2026
The county council is celebrating "great news for bus travel in Warwickshire".
An independent survey has placed the county's bus service as the best in the country according to customer satisfaction.
The 2025-26 'Your Bus Journey' survey, conducted by watchdog Transport Focus, revealed a 93 per cent overall passenger satisfaction rating.
This is the first year Warwickshire has been included in the annual survey, which gathered data over a 12-month period between February 2025 and January 2026.
The 93 per cent rating places Warwickshire as the highest-rated local authority area in the country, outperforming the English average of 85 per cent.
The survey captured the views of 1,000 passengers through on-board interviews and at-stop surveys at key hubs such as Leamington Parade and Nuneaton Bus Station.
Mark Ryder, executive director for communities, said: "Considering this is the first year that the bus passenger survey has been conducted in Warwickshire, we are delighted with these results, which confirm that our commitment towards providing a high-quality bus network for Warwickshire is delivering for our residents.
"Buses are the backbone of our communities, connecting people to work, education, and essential services while reducing congestion and supporting our environmental goals. We will use this detailed insight to ensure we continue to provide an accessible, reliable, and affordable service for everyone in Warwickshire.
"It's great to see that responses came from across Warwickshire, which will help steer the ongoing investment towards improving the bus network, and is testament to the hard work of our officers and our partners at the Warwickshire Bus Enhanced Partnership."
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