Awarding and Certification Co-ordinator Kenilworth, Warwickshire The CompanyLantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners.Working with a range of partners to promote the opportunities within the sector to an increasingly diverse audience, our training and qualifications are delivered to more than 116,000 learners each year across the UK. We work with businesses and other stakeholders to create innovative solutions to skills challenges.We are now seeking an Awarding and Certification Co-ordinator to join us on a full-time, permanent basis. The Benefits- Salary of £23,500 per annum- 25 days' annual leave plus bank holidays - Defined contributory pension scheme or pension auto-enrolment scheme- Employee assistant scheme (health assured)- Perkbox - access to over 200 exclusive perks and discounts- Medical cash plans- Enhanced maternity and adoption pay- Health & wellbeing events and initiatives- Fee voluntary day- Employee rewards- Free Parking- Free drinksThis is an exciting opportunity for a customer service professional with order processing experience to take the next step in their career with a leading awarding body. You'll thrive in a supportive and friendly environment where your contributions are recognised and rewarded, offering you the chance to develop your skills and grow in a varied and impactful role. Plus, you'll benefit from a comprehensive benefits package designed to support your personal and professional wellbeing, including hybrid and flexible working!So, if you're ready to support the success of our learners while taking your career in a new direction read on and apply today!The RoleAs an Awarding and Certification Co-ordinator, you will be responsible for accurately processing orders for certificates and skills cards. In this dual role, you will be fielding customers' calls and enquiries and also work within our warehouse to fulfil orders.Specifically, you will enter learners' details onto our system, check certificates and skill cards for accuracy and pick and pack items within the warehouse for despatch.Additionally, you will:- Manage incoming post- Process returned stock- Maintain the highest levels of customer service and satisfactionAbout YouTo be considered as an Awarding and Certification Co-ordinator, you will need:- Experience of working within a customer service environment- Experience of processing orders rapidly and accurately- Warehouse / system processing experience - At a minimum, English and Maths GCSEs at level 3 or above (or equivalent)- A full, valid driving licence and access to your own vehicle (due to our office location)Please note, this role has a practical aspect that will require time spent in our warehouse picking and packaging items. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Other organisations may call this role Customer Service Advisor, Customer Care Executive, Customer Service Administrator, Order Processor, Warehouse Co-ordinator, Warehouse Administrator, or Picker & Packer. Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for a varied role as an Awarding and Certification Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment.
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