A local healthcare provider is continuing to break care regulations, according to a Care Quality Commission (CQC) report which rated the business as 'requires improvement'.

In both May 2022 and 2019 Prime 4 Care Ltd was given the same rating by CQC, with concerns raised about the welfare of its clients.

The Station Road business was found to be continually breaking regulation 17 of the Health and Social Care Act 2008 - meaning it had "placed people at risk of harm".

"We carried out an announced inspection of this service on 3 May 2022. A breach of legal requirements was found," the inspector's report from May 2023 found.

"The provider completed an action plan after the last inspection to show what they would do and by when to improve good governance."

It added: "At our last inspection, systems to continually assess, monitor and mitigate risks to the health, safety and welfare of people and assess, monitor and improve the quality and safety of people's care were ineffective.

"This placed people at risk of harm. This was a continued breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

"Not enough improvement had been made at this inspection and the provider was still in breach of regulation 17."

CQC found the company required improvement on its safety, leadership and effectiveness - the same ratings as had been given 12 months prior.

Inspectors said there was a willingness from the management to improve, but not enough change had been made over the last year.

"Although risks to people's health and safety were identified, those risks were not routinely assessed or reviewed following changes to people's health," the report said.

"Medicine administration records (MARs) were not always clear and or follow best practice guidance."

However, inspectors said clients - of which there are currently seven - were supported to have "maximum choice and control" of their own lives.

"Staff supported them in the least restrictive way possible and in their best interest," inspectors said.

The management were also said to have implemented some changes recommended by CQC including updating plans for epilepsy patients.

Read the full report here.

Kenilworth Nub News has approached Prime 4 Care Ltd for comment.